It’s no secret that property management companies often encounter some difficult customers, some of which can’t appreciate the benefit of having a factor and, as a result, they simply refuse to pay.
Much to the frustration of both your firm and your promptly paying customers, we understand that the non-payers can often hold up essential repairs or leave your firm out of pocket for footing contractor and utility bills.
In some instances, it may be that the Owners don’t even realise the debt is owed as they’re abroad or there is a breakdown in communication through a letting agent. We can provide tracing services to help track down the owners and get those silent accounts resolved.
Despite the best efforts of the credit controllers, some people just won’t pay! We’ll help you identify and manage these tricky accounts via litigation and enforcement if necessary.
Our sister company, Gordon & Noble, Messengers-At-Arms & Sheriff Officers can also assist you with enforcement, with a proven track record of impressive results and happy clients.
If you want to increase your monthly payment rate. If the current volume of accounts is challenging. If the aged debt is creeping up, then we can help.
Having worked in both the financial and debt recovery industry for over fifteen years, Amanda has obtained Business and Accountancy qualifications. She previously worked with Santander and French Duncan Chartered Accountants. Amanda’s most recent position was Manager of both the Diligence and Collections departments within Gordon & Noble Messenger-at-Arms & Sheriff Officers.
Mark has worked in the debt recovery industry for 30 years. He graduated as a Bachelor of Law from Strathclyde University. He has also retained commissions as a Sheriff Officer since 1990 and as a Messenger-At-Arms since 1992. Mark worked as a Manager within the Collections Department at Student Loans Co and as Collection Operations Manager at Hutchison 3G. In 2006 he commenced trading as Gordon & Noble Messenger-at-Arms and Sheriff Officers which continues to trade to this day.
