Delayed payments can place significant strain on a business’s cash flow, affecting day-to-day operations, staff salaries, investment decisions, and overall growth opportunities.
A partnership with a fast-acting team of experienced credit controllers and debt enforcement specialists ensures every penny is promptly paid. Clients of Curo Virtual are able to concentrate fully on running their business whilst feeling secure in the knowledge that their credit control is in safe hands.
Business owners often spend valuable time pursuing unpaid invoices or, attempting to recruit the ideal candidates to do it for them – this is valuable time that would be better invested in managing and growing the business.
We manage the entire process for you, from initial contact through to final resolution. This frees up your time to grow your business and onboard more clients with peace of mind that your credit control is taken care of. If you simply need to cover a temporary absence or if you are facing difficulty with recruitment. Our credit controllers are proficient in accounting and financial management systems meaning we can get started straight away, whenever you need us.
Not every company wants to immediately engage a Debt Collector for an overdue account. This course of action may be too premature or they may be concerned about maintaining healthy customer relations and protecting their brand and reputation.
Our outsourced Credit Control service is designed with this challenge in mind. Our service can be provided via the method of white labelling. We can operate in confidence as an extension of your company, or you can notify your customers of our appointment. Our team will protect your brand and reputation by providing a first-class, professional service. Your customers will be valued and treated as if they are our own.
When a customer fails to pay, businesses are faced with navigating legal jargon, uncertain costs complex legal processes together with identifying and engaging with solicitors, debt collectors, and enforcement officers. This can be time-consuming, and complicated without the proper guidance.
We will manage the entire Court and Enforcement process. We work closely with some of the most experienced debt recovery solicitors and enforcement officers throughout the UK. You will have full transparency of the process, costs and status of your case at each and every stage. All your legal guidance is now available under one roof.
“We always know where things stand without having to ask”
Since working with Curo Virtual, the pressure on our internal team has significantly reduced and we no longer spend our days chasing overdue invoices. We have complete confidence that our credit control is being handled properly, and what has stood out most is how seamlessly Curo operate as an extension of our finance function. Amanda works autonomously, manages accounts proactively, and keeps us informed with clear, timely communication so we always know where things stand without having to ask.
We’re especially grateful for Amanda’s advice and guidance in recommending the most cost-effective approach to debt recovery. Having a partner with the knowledge and confidence to resolve complex accounts has made a real difference to our cash flow and our peace of mind. We wouldn’t hesitate to recommend Curo Virtual to any business looking for a credit control partner they can genuinely trust.
“Real peace of mind”
Since onboarding Curo Virtual, our aged debt has decreased significantly. We really appreciate how flexible Amanda has been, arranging our weekly meetings in the evenings or at weekends to fit around our schedules.
Having Curo Virtual manage our overdue invoices gives us real peace of mind and has freed up our time, allowing us to focus on running our business.
“Highly Accessible”
Our accounts manager engages Curo Virtual for more problematic cases. They are immediately on call to resolve any issues and recover our outstanding invoices. Curo Virtual’s services are highly accessible and convenient, with responsive communication even outside normal working hours. Their practical, director-level guidance has been of great assistance.
“Very helpful and professional”
Mark and Amanda provided a friendly, efficient, and highly professional service throughout. They are always very helpful, approachable, and happy to offer advice when needed. Their personal touch really makes a difference.
“First Class Service”
We have worked with Mark and the team for over 20 years, and we continue to use both their Sheriff Officer and Tracing services. It is crucial to solicitors and their clients that such services are provided promptly and with as much detail as possible. Gordon and Noble provide this top tier service and have an in-depth knowledge of enforcement procedures. We are happy to recommend them.
“Fantastic advice”
Curo Virtual have provided me with fantastic advice as well as assisting me in developing crucial business strategies. I have referred several of my own clients to Curo Virtual and would happily recommend them to others.
Mark has worked in the debt recovery industry for 30 years. He graduated as a Bachelor of Law from Strathclyde University. He has also retained commissions as a Sheriff Officer since 1990 and as a Messenger-At-Arms since 1992. Mark worked as a Manager within the Collections Department at Student Loans Co and as Collection Operations Manager at Hutchison 3G. In 2006 he commenced trading as Gordon & Noble Messenger-at-Arms and Sheriff Officers which continues to trade to this day.
Having worked in both the financial and debt recovery industry for over fifteen years, Amanda has obtained Business and Accountancy qualifications. She previously worked with Santander and French Duncan Chartered Accountants. Amanda’s most recent position was Manager of both the Diligence and Collections departments within Gordon & Noble Messenger-at-Arms & Sheriff Officers.
