Over time it became apparent there was a fundamental problem in the debt recovery industry: If a business wanted to recover their unpaid invoices, they were forced to work with multiple providers at different stages: – credit controllers, debt recovery agencies, solicitors, and sheriff officers.
This fragmented approach can stint case progression, cause communication breakdowns, result in increased costs, and reduced recovery rates.
We have been extremely pleased with the service provided by Curo Virtual. Amanda and the team are always accommodating, responsive, friendly, and approachable. They consistently provide an excellent and reliable credit control service. We would be very happy to recommend them.
“We always know where things stand without having to ask”
Since working with Curo Virtual, the pressure on our internal team has significantly reduced and we no longer spend our days chasing overdue invoices. We have complete confidence that our credit control is being handled properly, and what has stood out most is how seamlessly Curo operate as an extension of our finance function. Amanda works autonomously, manages accounts proactively, and keeps us informed with clear, timely communication so we always know where things stand without having to ask.
We’re especially grateful for Amanda’s advice and guidance in recommending the most cost-effective approach to debt recovery. Having a partner with the knowledge and confidence to resolve complex accounts has made a real difference to our cash flow and our peace of mind. We wouldn’t hesitate to recommend Curo Virtual to any business looking for a credit control partner they can genuinely trust.
“Real peace of mind”
Since onboarding Curo Virtual, our aged debt has decreased significantly. We really appreciate how flexible Amanda has been, arranging our weekly meetings in the evenings or at weekends to fit around our schedules.
Having Curo Virtual manage our overdue invoices gives us real peace of mind and has freed up our time, allowing us to focus on running our business.
“Highly Accessible”
Our accounts manager engages Curo Virtual for more problematic cases. They are immediately on call to resolve any issues and recover our outstanding invoices. Curo Virtual’s services are highly accessible and convenient, with responsive communication even outside normal working hours. Their practical, director-level guidance has been of great assistance.
“Very helpful and professional”
Mark and Amanda provided a friendly, efficient, and highly professional service throughout. They are always very helpful, approachable, and happy to offer advice when needed. Their personal touch really makes a difference.
“First Class Service”
We have worked with Mark and the team for over 20 years, and we continue to use both their Sheriff Officer and Tracing services. It is crucial to solicitors and their clients that such services are provided promptly and with as much detail as possible. Gordon and Noble provide this top tier service and have an in-depth knowledge of enforcement procedures. We are happy to recommend them.
Having worked in both the financial and debt recovery industry for over fifteen years, Amanda has obtained Business and Accountancy qualifications. She previously worked with Santander and French Duncan Chartered Accountants. Amanda’s most recent position was Manager of both the Diligence and Collections departments within Gordon & Noble Messenger-at-Arms & Sheriff Officers.
Mark has worked in the debt recovery industry for 30 years. He graduated as a Bachelor of Law from Strathclyde University. He has also retained commissions as a Sheriff Officer since 1990 and as a Messenger-At-Arms since 1992. Mark worked as a Manager within the Collections Department at Student Loans Co and as Collection Operations Manager at Hutchison 3G. In 2006 he commenced trading as Gordon & Noble Messenger-at-Arms and Sheriff Officers which continues to trade to this day.
