We understand the value of your customer relations and often, suppliers do not want to have the awkward conversations surrounding unpaid invoices as they don’t want to jeopardise an ongoing relationship, we completely understand this dilemma.
A difficult customer can transform into a reliable customer with consistency, a friendly voice and great ongoing customer relations. Although we will treat your customer as if they were our very own, our credit control processes hold the customer accountable as we seek to obtain payment when we are advised payment will be made leaving little wriggle room for the customer to pay late.
Unfortunately, it’s a fact that in some instances, companies go into liquidation and debts remain unpaid. We can identify where this may be a risk and act quickly to make every effort to recover what is yours before it’s too late!
For a wholesaler to thrive, you cannot afford to have a credit control department who are anything less than consistent, friendly, fast acting and on the ball!
Having worked in both the financial and debt recovery industry for over fifteen years, Amanda has obtained Business and Accountancy qualifications. She previously worked with Santander and French Duncan Chartered Accountants. Amanda’s most recent position was Manager of both the Diligence and Collections departments within Gordon & Noble Messenger-at-Arms & Sheriff Officers.
Mark has worked in the debt recovery industry for 30 years. He graduated as a Bachelor of Law from Strathclyde University. He has also retained commissions as a Sheriff Officer since 1990 and as a Messenger-At-Arms since 1992. Mark worked as a Manager within the Collections Department at Student Loans Co and as Collection Operations Manager at Hutchison 3G. In 2006 he commenced trading as Gordon & Noble Messenger-at-Arms and Sheriff Officers which continues to trade to this day.
