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Off load services such as Complete Account Management, White Labelling & Temporary Staff Cover.
For those who need help with Training Staff, Executive Consultation or Strategy Process Reviews.
Leave headaches such as Formal Debt Collection, Tracing Services & Litigation & Civil Enforcement to us.
Hello and welcome to Curo Virtual your new virtual credit controllers. Now that you’re here, we’d like to know a bit more about you, please take a moment to reflect on the following questions…
If the answer is Yes to any of the above, then outsourcing your credit control is exactly what your company needs, after all, you need to make sure that your business receives the money it is owed in full and on time.
Curo Virtual will lift the pressure and stress of keeping on top of your customer accounts leaving you free to concentrate on the day to day running of your business.
Your speciality is the work you do, not spending your time invoicing or chasing payments. We appreciate you probably don’t have time to assess the risk of a customer, get bogged down in the nitty gritty terms and conditions, manage the invoices, chase people, and why should you? You have a business to run.
Our services are completely customisable to suit your individual needs and are entirely on your terms.
You can outsource as much or as little of your credit control office functions as you wish. Curo Virtual have the experience to manage recovery of your cash every step of the way. From invoicing your customers, issuing statements and reminders to managing any potential litigation and enforcement.
It’s important now, more than ever, to ensure your invoices are getting paid on time…
Cash is the lifeblood of any business and, in order for businesses to survive, it is crucial that accounts are managed timeously and efficiently.
If your customers don’t pay you, (and pay on time) then your business will certainly suffer. When engaging with Curo Virtual, you can expect to be assigned a dedicated personal account manager who will maximise your cash flow and resolve any problematic customer accounts. Your costs will be minimised whilst your cashflow is maximised.
Calculate how much time you currently spend (or need to spend) on paperwork and credit control then imagine about how much more money you could make if you spent that time on business development.
We can give you that precious time back. Our costs are relative to the size of your business and the new revenue streams you create will far outweigh the costs of our services.
Our services can be offered on a temporary or ongoing basis to allow you to focus on what’s important… running your business.
If you are having trouble recruiting or need to cover temporary absence, we can fill that gap. There is no length of term contracts, penalties, or early termination clauses – nothing of that nature. You hire us, we agree the hours per month which we jointly review on a regular basis, and we get on with the job. It is as simple and flexible as that.
Our team are fully trained in the leading accounting software packages such as Sage, Quickbooks or Xero, or you can simply take advantage of our own in-house system, Curo Virtual has you covered and will adapt and even compliment whatever system you’re using.
We can update your system in real-time or simply provide you with real time reporting directly to your PC or mobile device. Our goal is to ensure that you are have all the information you need about your credit control at your fingertips in a way which is best suited for you.
This is very important and vital to the success of any business.
You need to make sure that your credit control department (virtual or in-house) is running as smoothly as possible and in accordance with your terms and conditions. If you don’t currently have a robust invoicing and credit control process in place, then don’t worry – not only can we introduce a professional credit control system into your company and better yet, we will operate it for you.
Whether it is with the introduction of Credit Refencing for new customers or robust credit control procedures, we will introduce an Early Warning System, Red Flagging any potentially problematic customers.
You will be able to rely on our experience in understanding customer behaviour patterns, dealing with non-payment and rehabilitating delinquent accounts. Our system mitigates risk and therefore minimises your exposure to debt.
Knowing whom to do business with can sometimes be a minefield.
Clients of Curo Virtual can take advantage of our credit check service for all their potential new customers. This will be a vital component of your credit control process allowing you to make an informed decision on whom you conduct business with and further protect your company.
Our service is provided virtually; we can appear to your customers exactly as if we were a department within your company. We can operate in confidence as an extension of your company, or you can notify your customers of our appointment.
From sending invoices or statements or communicating by email or speaking over the phone, we guarantee that your customers will be valued and treated as if they are our own. We will protect your brand and reputation; your customers can always expect a warm and friendly reception when engaging with Curo.
Personal relationships are at the heart of what we do, we aren’t faceless robots simply sitting behind PCs, we are here to support you and become a part of your team.
Your allocated Curo team member will work closely with you and your business to assist in achieving your goals of maximising your time and cash flow just as if they were your very own employee. They will dedicate their time and energy to ensure the smooth running of your accounts and credit control department and will be your one and only point of contact from issuing the first invoice to receiving your payment (no matter what stage the payment is received).
You can expect regular reports and updates keeping you fully in the picture every step of the way.
Sometimes, despite the efforts of the credit controllers, payment just doesn’t materialise, and further action is required, it’s rare but sometimes the customer’s behaviour leaves you with no option.
Whether the resolution is Mediation, Debt Recovery & Legal Services, we’ll deal with that. Uncomfortable conversations can be a thing of the past. Once we’re up and running, we can also wake up any historic unpaid invoices you may have.
Not only are we very passionate about what we do, we are also experts in our field. The advantage of using our firm is that, if further action is required, the account can be referred to our sister company who can resolve your account via their debt collection services, litigation management and enforcement.
This will ensure you are not left wondering what’s happening, what the legal jargon means or who is dealing with what! When using our credit control service, we can provide everything you need, it really can be as simple as that.
Our prices start from just £210 per month!
Your business may only need a couple of hours per week and that is exactly what you will pay for, no hidden charges and no upfront joining fees. Should your business grow quickly, then we can upscale your accounting support with minimal costs but maximum results.
Curo Virtual. Making your business our business.
Avg £1,000 owed
Avg. £8,500 owed
Avg. £13,000 owed
Registered Office:
Suite 3, Building 1,
Spiersbridge Business Park,
Thornliebank,
Glasgow,
G46 8NG
