Housing Associations

What can Curo Virtual do for Housing Associations?

Times are tough, with a cost-of-living crisis, energy crisis and recovering from a pandemic that caught us all off guard, we understand that some of your tenants may have been hit the hardest. 

Our clients appreciate the way Curo nurtures the relationship with their tenants or owners and assist them with repayment arrangements which has all parties satisfied and delivering peace of mind during these uncertain times.   Empathy, understanding, and consistency is key to turning the people who won’t pay, into people who will.  For former tenants with arrears, we can assist with tracing services to remedy aged debt accounts.

Sometimes, despite the best efforts of the credit controllers, some people can pay, but just won’t pay, we’ll also help you identify and manage these difficult accounts.  

You and your tenants are in safe hands.

Contact us now to find out more.

FAQ's

How much do you charge?
Our prices are relative to the size of your business and to how much of your credit control function you choose to outsource. Starting from only £210.00 per month, our prices are very competitive, and our hourly rate is affordable to all.

No, there is no fixed length of contract.

We like to keep things simple and accessible. We simply agree the services, the time it will take to complete the tasks and we get started. 

Simple as that!

Not if you don’t want them to! 

Our whitelabelling method allows us to appear as an extension of your company. For further information click here.

If you decide to notify your clients of our involvement, that’s fine too. You call the shots!

Whether you have one client or one thousand clients, our services can be tailored to suit you and your company’s needs.

Every business needs a strong credit control function, and we are here for every business, no matter the size!

Absolutely! 

We currently offer administrative support to our existing clients, call / email handling, debt collection, receptionist services, staff training and temporary staff cover. Think of us as your one stop shop.  

Contact us to find out how we can assist you and your company.

Unfortunately, it can happen, although we try our very best to avoid it. 

We can refer accounts to our sister company who can deal with all aspects of debt collection, litigation and enforcement.

We manage this so you don’t have to!

We can’t speak for other companies (we’re sure they are great at what they do!) But our team at Curo Virtual see credit control as more than just a job, we are passionate about recovering money and always aim for the best possible outcome for our clients.

You’ll also have round the clock access to our Directors who are on hand to help you through any situation your company may face.

We’ll come and meet you and, once we have agreed the services and start date, we’ll take care of the rest. 

We can set you up with a dedicated phoneline and email mailbox or we can tap into your existing systems.  

The onboarding process is simple, fast, and managed by us!

Yes.

Our services are provided virtually which allows us the fantastic opportunity to work with companies all over the world.

Still unsure? Get in touch with us today and one or our Directors will happily answer any questions you may have.   

Call us on 0141 212 6288 or drop us an email at [email protected].

Industry Statistics

Self Employed
Avg. 4 invoices

Avg £1,000 owed

Avg. SME
chases 5 invoices

Avg. £8,500 owed

10-50 employee companies
Avg. 8 Invoices

Avg. £13,000 owed

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